Returns & Exchanges Policy

Our Return Policy is simple. If your product is damaged or defective, we will exchange, credit or refund you for the purchase right away. Just send us an email and let us know what the issue is and we’ll provide you options for how to resolve the problem as quickly as possible. After all, we want happy, satisfied customers!

Important**Cupid’s Box does not accept returns unless the item or items are damaged or defective. In the event your item is damaged or defective due to a manufacturer defect, we will replace your item free of charge and ship your replacement right away.

Policy updated April 2019.